Medical Conditions
Ensuring Your Comfort and Safety Onboard
Your Comfort and Safety with Marabu
At Marabu, your comfort and safety are our top priorities. To ensure a smooth and worry-free journey, please review the health and mobility requirements outlined below before your flight.
Seating Requirements
All passengers must be able to sit upright in a standard seat in their booked cabin/class.
If you require additional space due to a medical condition or physical needs, you have the option to:
- Upgrade to Business Class
- Purchase one or two additional seats
Please contact us in advance to make the necessary arrangements.
On the Day of Travel
To help us provide the best possible service, please arrive at the airport at least two hours before departure. This ensures you have enough time to check in and reach the gate in time for priority boarding, if applicable.
Fit to Fly
Review the guidelines in our "Medical Information Form" to confirm you're fit to travel. If you require medical clearance according to our guidelines, please follow the following steps:
- Download our "Medical Information Form".
- Visit your medical doctor and complete the form "Medical Information Form"
- Upload the form "Medical Information Form" via our online submission tool.
- Our specialist team will receive the form and make necessary arrangements to your booking.
- Please carry the completed form with you for your journey with Marabu.
Please share the form as early as possible with us, latest 48 hours before departure.
Download Medical Information Form
Submit your completed Medical Information Form
Payment options
