Contact Our Service Center

The image shows a flight attendant standing outside an airplane near the boarding stairs, smiling and holding one hand to her forehead as if shielding her eyes from the sun. She is dressed in a professional navy-blue uniform with a scarf and lanyard displaying a name badge. The aircraft behind her displays part of the airline's logo or branding along the fuselage, and the scene appears to be taken on a clear day at an airport apron.

Need help with your booking, baggage, or general travel questions? Our customer service team is here for you—24 hours a day, 7 days a week

Hotline (24/7)

Mail

+49 6171 6988950

[email protected]

How We Can Help

  • Flight bookings and changes
  • Baggage inquiries
  • Special requests (e.g., pet transport, assistance services)
  • Information about fees, policies, and travel documents




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