This is a description of how your personal data is collected, used and deleted while you visit the website www.flymarabu.com ("Website") and use Marabu Airlines OÜ ("Marabu", "us", "our") services.
By visiting the Website and using Marabu services you also agree to our collection, use, and disclosure practices, as well as any other activities described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you should immediately discontinue the use of the services and refrain from accessing the Website.
Marabu is an airline which provides air transport services for passengers.
The Controller of your personal data described in this Privacy Policy is legal entity Marabu Airlines OÜ, registered number 16621081 and registered address at Lõõtsa 5, Tallinn, 11415, Estonia
The personal information we process is provided to us directly by you in order to use our service or provided us by our business partners when you provide the required data to them in order to use our services.
Please consider that we use online booking service provided by Condor. You will be directed to Condor website when you start booking your flight on our Website. While Condor acts as independent data controller, its privacy policy applies to your personal data processing.
When visiting our Website, we collect certain device data using web-cookies which are small encrypted text files, located in browser directories. They are used to help website visitors to navigate efficiently on the websites and to perform certain functions. Use of our web-cookies are described on our Website's cookie banner.
Data | Purpose | Legal basis |
---|---|---|
Full name, gender, date of birth, passport/ID, frequent flyer program status, address | Providing the service | Performance of Contract |
Disabilities, allergies/dietary requirements | Providing the service | Consent |
Full name, gender, date of birth, passport/ID number, address, travel dates, itinerary, ticket data, contact data, travel agencies' contact data, information about means of payment, seating and luggage | Fulfilling the obligation of providing booking information to law enforcement authority for crime prevention purposes | Legal obligation |
IP address of the device, Device screen size, Device type (unique device identifiers), Browser information, Geographic location (country only) | Providing the Website and its functionalities | Performance of Contract |
We may use data that does not identify you (including information that has been aggregated or de-identified) except as prohibited by applicable law. | To generate statistics and trends for business decisions | Performance of Contract |
The processing of your personal data is lawful pursuant to Art. 6 para. 1 lit. a. DSGVO lawful, as you have given your consent to the processing of your personal data for one or more specific purposes before completing the application.
We and our online booking service partner are required by law to provide booking information to national law enforcement authorities (Booking Information System BRIIS for Estonia, national reporting systems for other relevant jurisdictions). More information on these obligations can be read on Police and Border Guard website.
Public authorities may request us to provide information that we process. If such request is legally binding, we may disclose requested data to authorities.
We also use third party processors to help us provide our Website and services.
Categories of Recipients | Reason for sharing |
---|---|
Web and communication service providers | These companies include those we have hired to operate the technical infrastructure that we need to provide the Website and assist in protecting and securing our systems. We also use e-mail and mobile text messages for service-related communication to you and such communication is provided through third-party providers (e.g. e-mailing services and telecom operators). |
Business partners |
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International transfers
Please be aware that information processed by us may be transferred to, processed, stored, and used in the European Economic Area („EEA“) and also other jurisdictions if the service provided by us requires such transfer. Data protection laws (mainly General Data Protection Regulation „GDPR“) in the EEA may be different from those of other jurisdictions. Your use of our services or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of information about you in the EEA and other jurisdictions as set out in this Privacy Policy. We do our best to ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical, and organisational measures are in place.
We have taken necessary technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss or alteration and against the unauthorized disclosure, abuse or other processing in violation of applicable law. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the full security of information about you.
The storage period of personal data depends on the purpose of the processing of the data.
Data | Purpose | Retention Time |
---|---|---|
Full name, Date of birth, passport/ID number | Providing the service | 7 years |
Disabilities, allergies | Providing the service quality | Until withdrawal of consent |
Device data processed through cookies | Providing functioning website | Information provided in cookie banner |
Under data protection law, you have rights including:
To exercise any of the abovementioned rights, please contact [email protected]. We will respond to your requests within 30 days.
We do not provide services directly to children. We do not collect children's personal data from children. When we process children's personal data, we will do it in accordance with the wishes of the parent or guardian or under an obligation arising from the law.
If you have questions or concerns about our use of your personal information, please feel free to contact our Data Protection Officer at [email protected]. Data Protection Officer function is appointed for monitoring the implementation of the personal data processing principles in Marabu.
You may also lodge a complaint to the supervisory authority, the Estonian Data Protection Inspectorate: [email protected].
We, Marabu and Condor Flugdienst GmbH, work closely together in the sale of flight tickets for Marabu's flights. As a result of this cooperation, we also process your personal data jointly.
To guarantee your rights and taking into account the requirements of the EU General Data Protection Regulation (GDPR), we have concluded an agreement that sets out rules on the processing of your personal data. As so-called joint controllers (according to Art. 26 GDPR), we are jointly responsible for the processing of your data.
Below, we answer the questions that are particularly important for you before we provide you with more detailed information about our agreement.
The persons responsible in accordance with Art. 4 para. 7 GDPR are:
Marabu Airlines OÜ
Lõõtsa 5, Tallinn
Tallinn 11415
Estonia
and
Condor Flugdienst GmbH
An der Gehespitz 50
63263 Neu-Isenburg
Germany
[email protected] or [email protected], or at the respective postal addresses with the addition of "the Data Protection Officer" or "Data Protection Officer".
We have jointly agreed on how we will ensure your rights and specified in more detail which obligations each party will fulfil to comply with the obligations of the GDPR. This relates to the exercise of data subjects' rights and the fulfilment of the information obligations under Articles 13 and 14 of the GDPR.
You can address each company involved individually regarding the processing of your data and assert your rights.
You can obtain more information about the processing of your personal data in our data protection declarations, which are available at
https://www.condor.com/de/hilfe-kontakt/datenschutzerklaerung.jsp
https://flymarabu.com/en/privacy
Marabu Privacy Policy applies fully also in the situations where you act as applicant to our open positions. This means that you and we have all the rights and obligations described in the Privacy Policy related to personal data processing, if not described differently in this section.
Personal data collected in applying process
Your personal data will be electronically stored and used exclusively for the purpose of processing your application.
We use Career.aero platform as a service provider for job vacancy advertisements in Marabu. Please read Career.aero privacy policy for more detailed information of their personal data processing principles.
The general statutory retention and deletion periods apply. We will delete your data in accordance with the relevant legal provisions after the relevant recruitment process has been completed. In Estonia, the claims arising from equal treatment can be filed during one year period according to Equal Treatment Act. For this reason we keep the application data for 1 year.
We may ask your consent for further data storage for possible future vacancies. In such case we will provide you with the consent form in writing.
03.04.2023