Complaint
Below you can find out how to cotact us if you have a complaint.
Delayed or damage baggage
Do you wish to report your delayed or damaged baggage within the first 5 days after your flight? Use our self-service. Additionally, the self-service provides the option to receive updates on your existing case, and you can find FAQs for quick answers.
BAGGAGE SELF-SERVICEFlight & Flight Booking
Do you have a complaint about your booking or flight? We're sorry to hear this.
Please use our contact form below to send us your complaints or tell us more about the problem.
Flight & Flight Booking form