Complaint

Below you can find out how to cotact us if you have a complaint.

Delayed or damage baggage

Do you wish to report your delayed or damaged baggage within the first 5 days after your flight? Use our self-service. Additionally, the self-service provides the option to receive updates on your existing case, and you can find FAQs for quick answers.

BAGGAGE SELF-SERVICE

Flight & Flight Booking

Do you have a complaint about your booking or flight? We're sorry to hear this.

Please use our contact form below to send us your complaints or tell us more about the problem.

Flight & Flight Booking form